Privacy
Policy
We are committed to protecting your personal data. This policy explains what we collect, how we use it, and your rights as a user of the Zithelo Homes platform.
Scope
This Privacy Policy applies to all users of the Zithelo Homes platform across jurisdictions including the United States and Nigeria. By accessing or using our platform, you acknowledge that you have read and understood this policy.
Information Collected
We collect personal, transactional, and technical data to deliver and improve our services. This includes:
- Personal identifiers: full name, email address, phone number
- Property interests, investment preferences, and enquiry details
- Technical data: IP addresses, browser type, device identifiers
- Cookies and usage analytics
Use of Information
Data collected is used strictly for the following purposes:
- Communication, transaction processing, and enquiry management
- Service improvements and platform personalisation
- Marketing communications and investment opportunity updates
- Legal and regulatory compliance
Legal Basis & Compliance
We comply with applicable data protection laws including U.S. privacy standards and the Nigeria Data Protection Regulation (NDPR). Data processing is carried out on the basis of consent, contractual necessity, and legitimate interest.
Data Sharing
Your information may be shared with agents, developers, contractors, and trusted third-party service providers necessary for service delivery. We do not sell your personal data. All third parties are bound by confidentiality obligations.
Communication Consent
By submitting your information on our platform, you consent to being contacted via phone, SMS, email, and messaging platforms including WhatsApp for service-related and marketing communications. You may opt out at any time.
Data Security
We implement industry-standard technical and organisational safeguards including encryption, access controls, and secure data storage. While we take all reasonable precautions, no method of data transmission over the internet can be guaranteed to be 100% secure.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate or outdated information
- Request deletion of your data (subject to legal obligations)
- Restrict or object to certain processing activities
International Transfers
Your data may be transferred to and processed in jurisdictions including the United States and Nigeria. We take appropriate measures to ensure such transfers comply with applicable data protection laws.
Contact Us
For privacy-related enquiries, requests, or complaints, please reach out to our team.
Questions?
We're here to help
If you have questions about how we use your data, our team is happy to clarify.