Mr. Gabriel Akintayo

Full Biography

Gabriel Akintayo is a customer experience professional with an MBA and a strong track record in service delivery, client engagement, and operational excellence. At Zithelo, he leads the Group's Customer Experience function, overseeing the design and implementation of systems that enhance client journeys, improve service delivery standards, and drive customer satisfaction across all subsidiaries. He works closely with operational and leadership teams to embed a customer-centric culture across the organization, ensuring that Zithelo's growth is supported by consistent, high-quality client experiences.